Question 1

What does my ticket include?

Accepted Answer

Your ticket allows one car entry to the event. At the event you will have access to the pumpkin field, corn maze, our animals, fun activities and plenty of photo opportunities! Face painting, taking pumpkins home, and food and drink will be at an extra cost.
Please note if you require access with a large vehicle such as a minibus or coach please contact us on 
tbcpumpkinpatch@outlook.com (tbcpumpkinpatch@outlook.com)or call us on 07527303240.

Question 2

How many people can I bring with one ticket?

Accepted Answer

As many people as you can legally fit in your car! Your ticket allows admission of one car to the event.

Question 3

Is there food and drink?

Accepted Answer

Yes! There is a food and drink vendor on site.

Question 4

What time should I arrive?

Accepted Answer

You should aim to arrive at the beginning of the 1-hour time slot you have booked.

Question 5

What if I miss my allocated time slot?

Accepted Answer

Please do your best to arrive in time to make your time slot. If you do miss your slot, please contact us on 07527303240 and we will do our best to assist you.

Question 6

What is your cancellation policy?

Accepted Answer

Tickets are non-refundable, but if a serious matter has arisen please do contact us to see how we can help :) If for some reason we have to close due to poor weather conditions we will let you know and either cancel or re-schedule you're booking.

Question 7

Can I swap my ticket for another date or time?

Accepted Answer

You are able to transfer tickets to a new time slot bought for this event up to 4 days prior. You can do that yourself via the 'manage my booking' option on your confirmation e-mail.

Question 8

Is Moonlit Pumpkin Picking suitable for children?

Accepted Answer

Moonlit Picking sessions are designed to be a “spooky” event aimed at older children and young teenagers. We wouldn’t recommend children under 8 years old however we leave this to parental discretion.

Question 9

What should I wear?

Accepted Answer

Please wrap up warm and bring your brollies if it’s raining as this experience is outdoors. The ground in the field is uneven and muddy underfoot so we definitely advise wearing your welly boots!

Question 10

Is the event wheelchair accessible?

Accepted Answer

While we continuously strive to make all events as accessible as possible, our pumpkin field is in  a grassy farm field that can be uneven in places therefore may only be accessible with specific wheelchairs (the same goes for our maze which is particularly muddy). Having said this our indoor barn, food and drink area and our animals are much more accessible. If you require more specific information please do not hesitate to contact us at tbcpumpkinpatch@outlook.com (tbcpumpkinpatch@outlook.com)and we will do everything possible to accommodate individual needs.

Question 11

Can I bring buggies and/or push chairs?

Accepted Answer

While we welcome buggies and pushchairs in our food and drink area and the petting zoo area, it is very difficult for them to navigate the pumpkin patch and maze but we often see many parents managing just fine in these areas.

Question 12

Can I bring my dog?

Accepted Answer

Your well-behaved furry friends are welcome at the patch as long as they are kept on leads at all times, cleaned up after and are never left unattended. Please be mindful of the farm animals and keep your dogs away from these areas.

Question 13

Can I bring a mini bus?

Accepted Answer

If you would like to bring a larger vehicle please contact tbcpumpkinpatch@outlook.com (tbcpumpkinpatch@outlook.com)

Question 14

How much do the pumpkins cost?

Accepted Answer

Our pumpkins range from £2 - £12 starting with the mini pumpkins to the XXL pumpkins. We sell a variety of pumpkins of all shapes and colours. There is a pricing table in the field so you can check how much your pumpkin costs prior to purchasing them at the counter.

Question 15

Can I book a school visit?

Accepted Answer

Yes, you can! Please contact tbcpumpkinpatch@outlook.com (tbcpumpkinpatch@outlook.com)to book your school or educational group. These are available during the weekdays prior to our usual opening hours.

If you have any questions that cannot be answered below then you can contact us here and we'll be happy to help you out.

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